‘Corporate and Social Responsibility’ is defined as the integration of business operations and values, whereby the interests of all stakeholders including investors, customers, employees, the community and the environment are reflected in the company’s policies and actions.

Commitment

We are committed to:

• Continuous improvement in our Corporate and Social Responsibility (CSR) strategy;
• Encouraging our business partners to strive for matching performance;
• Acting in a socially responsible way;
• Continually improving our performance and meeting all relevant legislation;
• Encouraging our staff to be mindful of the effect of their actions on any natural resource.

Purpose and Aims

• The purpose of the policy is to make clear to all stakeholders what we mean by CSR and how we propose to work towards achieving it.

In implementing this policy we aim to:

•  Be responsible;
• Be an exemplar of good practice.

Standards of Business Conduct

• We recognize that good CSR embraces all aspects of sustainable development and the way we affect people through our business operations;
• We will assess which social issues are of most relevance to our business decide at what stage in our operations business cycles this social policy could most effectively and legally be included;
• We shall operate in a way that safeguards against unfair business practices;
• We believe that a responsible approach to developing relationships between companies and the communities they serve, global or local, is a vital part of delivering business success;
• When carrying out our business, in consultation with our partners and customers, we will determine the environmental, social and economic issues;
• Our contracts will clearly set out the agreed terms, conditions and the basis for our relationship;

Corporate Governance

• We will share and declare information on personal and corporate conflicts of interest and seek guidance from higher authority before acting;
• We are committed to ensuring that our business is conducted in all respects according to rigorous ethical, professional and legal standards;
• All the laws that regulate and apply will be complied with;
• We endeavor to ensure that stakeholders have confidence in the decision-making and management processes of the Operations business processes, by the conduct and professionalism of all staff. We do this by continually training and developing our staff;
• All groups and individuals with whom we have a business relationship will be treated in a fair, open and respectful manner;
• Feedback on performance will be actively sought, and we will continually review all activities to ensure best practice is observed at all times;
• We will allow our customers and vendors to give feedback on our performance and ensure that all customer comments are analyzed, responded to and where appropriate, acted upon;